We firmly believe Design-Build is the most effective and enjoyable way to build a home. From the start, we assemble the ideal team — architecture, interior design, and construction — around your vision. This unified team collaborates from day one to ensure every detail aligns with your

Design-Build-Dwell-Maintain is our passion.

This collaborative process allows potential issues to be identified and resolved early, creating a seamless journey from concept to completion — with the same team supporting you throughout. Unique to Dillard-Jones, we complete much of this early collaboration before any contractual commitment, fostering understanding and alignment to eliminate design and budget surprises later.

Our people are the key ingredient.

Our quality speaks for itself.

Our 23+ years of building luxury define us.

Our vertically integrated model sets us apart.

To ensure every phase of your home building journey exceeds your expectations — we provide an all-inclusive solution with our family of companies providing the expertise.

• Dillard-Jones — the most awarded custom-building firm in the Carolina’s led by Tom Dillard — building your legacy.
• DOMA — our award-winning architectural firm led by Stefan Young— translates your lifestyle into an architectural vision.
• Tribus — our interior design studio led by Susan Vernon— brings that vision to life (Dwell) with timeless, personalized design, finishes, and living spaces.
• Village Millworks — our custom cabinetry and millwork company led by Chris Stapleton— ensures precision craftsmanship, fit, and finish from design through installation.
• Liquid Pools & Outdoors — our outdoor living and pool company led by Bill Silva — creates resort-quality pools and outdoor spaces designed to complement your home.
  
  

By having these indepenant groups of experts under one overall corporate umbrella, we maintain full creative and quality control, ensuring a seamless experience and a flawless result.

We offer both structures but strongly recommend Lump-Sum contracts for client satisfaction and peace of mind.

In a Cost-Plus model, the owner carries the risk of price fluctuations, subcontractor issues, or inaccurate early budgets — and “cost change orders” and work change orders.  Cost change orders are not related to scope changes but merely change the cost and fee basis – these can become frequent and unpredictable.

In our Lump-Sum model:

• We include a small contingency for unknowns and absorb cost overruns ourselves to honor the fixed price.
• The only changes that you are responsible for are those initiated by you such as requested changes in scope or related Allowances (such as finish selections).  We do not profit from Allowance overages, ensuring all selections are presented fairly and without markup incentive.
  
  

This structure creates transparency, confidence, and cost certainty — which our clients consistently value.

We share costs in clear, documented phases:

1. Conceptual Phase:
   Once we understand your vision, we present a fully specified scope of work with a detailed, line-item budget that aligns with your plans and Fit & Finish standards.
2. Design-Build Agreement (DBA):
   This defines the architectural and design development work, guided by your approved scope and budget. We typically stay within ±2% of our original estimate through to the final Lump-Sum Budget.
3. Fixed-Price Commitment:
   After final plans are approved, we lock in your project price with detailed Allowances — so there are no financial surprises for items beyond your control.

Each project is financially independent.

We establish a dedicated bank account for every client project, never commingling funds between jobs. This provides absolute clarity, accountability, and protection for your investment.

Every invoice is reviewed and reconciled before closing to ensure all details are accurate and transparent.

Quality is defined through clarity and client education about cost drivers.  We coach the client in each step to assure solid decisions are based on clear knowledge.

Our final architectural set includes every detail: millwork, trim, ceiling details, windows, lighting, tile, structural drawings, and landscaping — all coordinated with written specifications.

The plans show what we’re building; the specs define how we’ll build it.

That combination ensures the precision, beauty, and durability Dillard-Jones is known for.

We are proud to say we have never had a client lawsuit in our company’s history — a direct reflection of our process, integrity, and client care.

We maintain one of the most comprehensive quality programs in the industry:

• Frequent collaboration with the Architect and Designer during construction administration.
• Predefined quality checkpoints throughout every phase of the build.
• Monthly site reviews from our Director of Quality and Senior Build Leadership.
• Detailed quality reports reviewed by ownership (Tom and Matt Dillard) with the construction team.
  
  

This layered approach ensures consistency, accountability, and excellence at every stage.

We use BuilderTrend, a live, cloud-based scheduling platform that keeps everyone in sync.
Each client receives:

• Real-time schedule updates.
• Weekly progress reports and site photos.
• Access anytime, from anywhere in the world.
• All selection approvals.
  
  

This system ensures transparency and trust — especially for clients who live far away or travel frequently.

Yes. Every Dillard-Jones home meets our High-Performance Home Standards™, which ensure your home is safer, healthier, smarter, and more energy efficient.

These standards also enhance long-term value and sustainability. (See High-Performance Home Standards™)

Our approach was designed specifically for clients who value their time.

We manage everything — architecture, design, construction, furnishings, and even ongoing property care — so you can focus on enjoying the process rather than managing it.

Most of our clients arrive to a fully furnished, move-in-ready home, with our team continuing to support the property long after completion.

Your Dillard-Jones home is designed, built, and maintained with the same precision and attention as if it were our own. (See our All-Inclusive Process)

No problem. Some of our clients never visit until the home is complete.

Our systems, photo documentation, and virtual walkthroughs are designed for long-distance transparency.

We can coordinate everything — including furniture installation and landscaping — before your first visit.

We offer a dedicated Client Care Program for ongoing maintenance, seasonal service, and warranty support.

Our commitment doesn’t end at closing — we maintain lifelong relationships with our homeowners, ensuring your investment continues to perform beautifully.

Yes. While we prefer to use our integrated team for best results, we’re happy to collaborate with your chosen professionals.

Our goal is always the same: to create an exceptional home that reflects your vision, executed with precision and care. To ensure this outcome, we have dedicated staff to be the liaison between our build leadership team and third party partners.

Absolutely. Through Tribus Interior Design, we offer full interior furnishing and styling services, ensuring your home is complete on move-in day — right down to the artwork, linens, and accessories. We also incorporate any pieces of existing furniture you love.

Our goal is to create a turn-key experience so you can simply arrive and enjoy.

Every Dillard-Jones home comes with a comprehensive two-year workmanship warranty and extended structural coverage.  Having built homes for more than 20-years, we also stand behind our work regardless of the warranty status.

We handle all warranty requests internally — with the same team that built your home and a team of service experts— ensuring prompt, high-quality service. Most of our clients also use our service team for all their home management and maintenance needs.