Cliffs Waterfront Model Home Now Open. Schedule A Tour
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    * See Idea Book

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    And Visualization

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    Move In!

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    Lifelong Service

Start Here
  • 1. Site analysis

    • We start the process with your lot, land, or by helping you find the perfect location.
    • We combine information from you, site surveys and topography, google earth, and site visits to form an analysis of the site.
    • Some questions to consider to help us with the process are:
      • – Why did you buy the lot (view, outdoor living, hobbies, location, etc.)?
      • – What do you want to achieve with your home and outdoor living?
      • – What do we need to design around (neighbors, land features, etc.)?
    • The resulting site analysis will help us communicate the best features and constraints of the site to you while helping us plan your home.
    Next Step
  • 2. Conceptual design

    • Starting with the information gained from our questionnaires, site analysis, and Houzz notebooks, we begin the concept creation with an in person or web based design charrette.
    • We work as a team to assist you in creating a custom design to match your lifestyle and budget.
    • Our design team includes the designer, builder, and interior designer to make sure we answer all the important questions during the design process.
    • For those clients who prefer to use existing plans, we can provide our Idea Book of plans and have “smart sized” plans from our Cottage Group.
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  • 3. Plan Development

    • This multi-step process includes concept enhancement, budgeting, preliminary selections, drafting, and specification development.
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  • 4. Preparation for construction start

    • Plans, specifications, and budget approvals.
    • Site meeting with house layout details.
    • 3-D models and renderings.
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  • 5. Construction

    • The build begins with a client kickoff meeting where final project scheduling is developed and communicated in our Co-Construct portal.
    • Our customer advocate assists with all selections, allowance budgeting, and quality control of the finish vendors.
    • Our implementation procedures include daily on-site management, weekly updates, progress photos, direct involvement from the builder, onsite meetings with our senior team, and internal quality control procedures to assure your home exceeds your expectations.
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  • 6. Post construction services and warranty

    • Our post construction and warranty are simple but thorough.  Our procedures begin with a home orientation where we go through your home in detail to make sure all systems and features are understood.
    • A ‘completion list’ is developed in this meeting to detail any remaining work.
    • Once you move in, we give you ample time (60 days) to find all small concerns with our ‘two-month punch-list’.
    • Once the home is punch-list free, we will still have a staff member ready to address any functional issues that occur.
    • Before the end of the warranty period, we return to inspect and repair any issues that occurred due to materials or workmanship.
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  • 7. Lifelong service commitment

    • Our Dillard-Jones Services team is available to help you maintain, watch, and update your home over the entire time that you enjoy your home.  Our team of professionals can help you maintain your home to maximize enjoyment while minimizing hassle!
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In need of a little inspiration? Our Digital Brochure lets you experience our design-build philosophy, client testimonials and lifestyle view for yourself.

View Digital Brochure

Choosing your builder can be stress-free and thoughtful at the same time. Take your first step now, with our quick questionnaire.

  • (Classy, comfortable, stylish, rustic, traditional, modern, French, Country, etc.)
Start The Process

Your Dillard-Jones home plan is completely customizable so we invite you to explore a few of the plans we've executed and let your imagination take flight.

View Our Idea Plans

Our Standards

At Dillard-Jones Builders, we combine a custom design process with superior materials to create a true custom home for each client. While the uniqueness allows every client to live in a home created just for them – we use “High Performance Home” building standards in every home as a base level of performance. These base standards are implemented to maximize our client’s enjoyment of their home while minimizing their ongoing ownership costs. We have the experience to do much more than the “High Performance Home” standard but will not build any homes that do not meet our base requirements. As a Certified Green Professional, we do offer Energy Star® certified homes, foam envelopes, geothermal systems, solar, and even new homes built to standards of the American Lung Association’s Healthy Home program.

  • A Better Design

    Design impacts every home’s performance in many ways. Our design process considers the best materials for each situation, the solar orientation, the wind loading, the windows (size, number, and type), the site, etc.

  • A Quieter Home

    Silent floor systems, acoustic insulation to insure that private home areas are separated from the more public home areas, screwed down sub-floors, and quieter plumbing systems are just a few of the features that make a Dillard-Jones Builders custom home more livable.

  • A Stronger Home

    All Dillard-Jones homes feature high-performance systems like “T” corners, “I” or open web joists, silent floor systems, insulated headers, and structural design to minimize flex.  A key design element is to provide the strength needed without over building since wood is not a good insulator.   We have a structural engineer review each home before building.

  • A Healthier Home

    Air quality is a standard house can be up to four times (4x) more polluted that the air directly outside the same house.  Through proper air sealing, insulation, and HVAC design – our homes deliver clean air into the home through the air handled instead of depending on leaks to provide make-up air.

  • A Safer Home

    All our homes are pre-wired for security and technology systems. We can also design and install a variety of wired and wireless technologies for safety, comfort, and home entertainment. These tailored packages are easy to use from a phone, computer, or iPad and can include: remote video monitoring, electronic locking, irrigation control, water flow monitoring, thermostat control, and lighting control.

  • A Lower Maintenance Home

    Dillard-Jones Builders uses exterior materials and systems that minimize required maintenance.  Materials such S&W exterior paint with up to lifetime warranties, natural stone, integrated color stucco, painted brick, IPE, and James Hardie products are commonly used to provide for a virtually maintenance-free exterior.  Other low maintenance systems used include gutter toppers, proper drainage control, clad windows, clad doors, low maintenance outdoor features, and roofing that exceeds 40 year lifespans, etc.

  • A Lower Impact Home

    We believe in being good stewards and build all our homes with as little impact as possible.  From the erosion control measures that minimize runoff to reducing waste every Dillard-Jones home is built with minimal impact in mind.  Since the construction process generates a lot of waste – all our dumpsters are post site sorted and reusable materials are re-tasked for future use again.



After building almost 200 homes in the Upstate of South Carolina, in all 7 Cliffs Communities, and in Western North Carolina, We have
found that these are some of the questions people have when beginning the design-build process.

Where do you build?
What are the benefits of using a design-build company?
How does your firm help us make finish decisions during the build?
Are you a turn-key builder?
How do we finance a custom home with you?
What price point do you typically build?
What are the different types of building contracts you use?
Will you build on my property if it’s not in a neighborhood?
What does “High-Performance Homes” mean?
What is your after move in program like?